AI Learning Never Stops: My Lessons on Trial, Tools, and Staying Up-to-Date in a Fast-Moving World
If 2025 has been one thing for me, it has been my “AI year.” I made the conscious…
100+ Countries, One Big Challenge: How AI Is Transforming Multilingual Marketing and CX
When you operate globally, every success creates new challenges. That’s something I’ve seen first-hand in my role leading…
Making AI Work in Teams: How to Build a Culture of Curiosity, Confidence, and Continuous Learning
AI adoption isn’t just a technology challenge — it’s very much a people challenge. In any team, people…
GEO vs SEO: Why It Matters More Than Ever in the Fire Industry
The way we search for information is changing — fast. We’re living through a shift that’s just as…
AI and Ethics: What Leaders Need to Know About Transparency, Trust, and Responsibility
AI and ethics can sometimes feel like a forgotten subject. With all the hype around what AI can…
Smart Compliance in Fire Safety: Why XTR2 & DT Connect V3 are a Step Change for Functional Testing
Regular testing and maintenance of fire detection systems has always been a cornerstone of life safety — and…
What Industry Reports Say About AI Adoption (And Why Mid-Sized Companies Are Struggling to Keep Up)
Over the last 12 months or so, it’s been almost impossible to escape the hype around AI. Every…
AI Is Overwhelming — Until You Make It Work for You: Reflections from a Marketing & CX Professional
The article shares personal insights from an AI learning journey, emphasizing that the key to overcoming overwhelm lies in staying curious and applying AI practically. Continuous learning and finding relevant courses are essential for adapting to AI's rapid evolution.
If You Want AI to Find Your Answers, Stop Hiding Them:
The way people search for answers is changing fast — and that’s a big deal for product support.…
CPD Is Now in the Fire Code: What It Means for Fire Safety (And How AI Will Help Us Meet the Challenge)
BS 5839–1:2025 — A New Era for Competency in Fire Safety On 29 April 2025, the fire safety…